Having looked around and at the reviews for eflorist i decided to order a Marie Curie bouquet for my Aunty as a thank you for helping us look after my ill mother. I ordered a next day delivery. the next day nothing arrived. Instead I got an email the day after that to say the florists couldn't find the house. Seeing as though I gave all the address and in this day and age there's google maps, and their local I don't know why they couldn't find it. Anyway, I get an email asking me to phone their customer care number and give the recipients phone number so they can ring ahead. Fine, however, the customer care girl was extremely rude, she sighed when I didn't have my customer ID to hand. And I had to repeat the phone number 4 times and get her to read it back as she seemed incapable of that simple task. ( This was literally a "computer says no" situation. She had a bad attitude and didn't really want to help. There's no way of seeing or tracking the florists, or even contacting them either. Very frustrating and so I wait to see if my £40 bouquet gets there. I won't be using this company again.