I ordered a birthday bouquet for a friend. Unfortunately, my order was never delivered and the company refused to refund my money or at least find another way to fix my situation. The address I entered was correct but the postcode had a very minor error - a letter O instead of the number 0. In the UK, postcodes with 3 letters at the end do not exist, so I contacted the company to see what could be done about this. They then claimed that the order was delivered to an incorrect address, so they could not accept liability. The problem with this is that my order was never delivered in the first place, so the company was not losing out on money or product by returning my money. I do not recommend at all, avoid at all costs. Save your money for a better company.
1 year ago
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