I sent flowers to my granddaughter for her birthday from Australia. I put the correct name and street address on the order, but inadvertently put the incorrect postcode. The flowers were not delivered and returned to the depot, with no advice of this happening. How difficult would it have been to use the street address given. A bit of common sense was lacking, and could easily have been applied here. Very disappointing, and no refund or credit given for what was a very simple mistake on my part. Will definitely not use them again.
1 year ago
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