I ordered some flowers last weekend. Luckily, they were not for a birthday. I requested a Saturday and understood that this could not be guaranteed. They never arrived and they still didn’t arrive the following day. It got to Tuesday and no sign of the flowers. I contacted eflorist help desk to ask where they were and they apologised and said they could send them out again. I requested this Saturday morning. They replied to say that they couldn’t guarantee a day or time. I would have thought that as a gesture of goodwill they would have been able to send my now week overdue flowers out for a specified time. But no, I just received a sorry they couldn’t do that. As I said, I am glad that they weren’t for a birthday or special occasion as it would have been embarrassing for them to have not turned up. Shoddy, impersonal service will not be using again (it was my first experience) and absolutely would not recommend. Back to Bloom and Wild for me!