Really poor customer service, live chat is useless; despite claiming an agent would respond, after 15 mins I gave up. The flowers were not delivered to my friend for her birthday. They claim they were given the wrong address, they were NOT, It was the correct address, used many times and never with any problems before. They refuse to redeliver or refund and blame me for their failure. I think this is abysmal customer relations and customer service. I'd recommend looking somewhere else for bouquet deliveries.
1 year ago
EFlorist has a
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