I am being generous by giving a three star - acceptable when I really wanted to give between acceptable and poor. My reason for this being... My flowers arrived by 1.30pm of the day I requested and were of good quality. My disappointment was that after being impressed by the enclosed leaflet explaining how to care for the flowers, to feed them with the enclosed plant food, there was none! Neither was there a card as it said on the website. I was especially disappointed by not one, but two stems sticking out with no flowers on...they hadn't broken off into the box either so this must have happened in the shop. Such a shame as the flowers were of lovely quality but it's the attention to detail that is greatly missing.