I had some flowers from my daughter delivered for my birthday yesterday from eflowers. They were appalling all of the roses were dead and the other flowers did not look too healthy, if fact I was dissapointed I could have cried! I contacted eflowers and explained, I also sent photos on the day they were delivered. I received an apologetic email confirming that the flowers were very poor, they offered a replacement delivery which seemed pointless as my daughter had managed to get a same day delivery from a local florist at great expense! Based on this I asked for a refund to be given to my daughter, this was adamantly refused and apparently more flowers will be delivered on 9th, my birthday was in the 4th so pretty useless!!! We will never use eflorist again, it’s worth going to your local supermarket and buying a bouquet of the shelf, the quality certainly outweighed the flowers from eflowers UK! I have attached photos so you can see what was delivered!