eflowers Reviews

1.86 Rating 14 Reviews
21% of reviewers recommend eflowers
454 Review Views (past 24 hours)
4PM - 6PM
42 Review Views
6PM - 8PM
39 Review Views
8PM - 10PM
40 Review Views
10PM - 12AM
40 Review Views
12AM - 2AM
18 Review Views
2AM - 4AM
37 Review Views
4AM - 6AM
61 Review Views
6AM - 8AM
19 Review Views
8AM - 10AM
36 Review Views
10AM - 12PM
38 Review Views
12PM - 2PM
41 Review Views
2PM - 4PM
43 Review Views

Popular Questions:


How does eflowers deliver?
Are you a business owner?
See Business Solutions

Write Your review

Tell us how eflowers made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Own Driver
delivery methods
"Mine are half dead. Leaves and buds fell off as soon as I took then out of the box. I phoned anh he said to send photos to customer services. Emails returned. Can thiscompany be reported to the fraud squad??"
Helpful Report
Posted 3 months ago
Are you eflowers? Gain access to your dashboard so you can reply to this review. Free Access
"They don't care if you get your order. Called over 7 times no answer. The answering service takes so much info and still nothing is done."
Helpful Report
Posted 6 months ago
"I ordered flowers for my mother who was in hospital and selected a specific arrangement that came with a reusable mug. When she sent me picture of what she received it was completely different arrangement in normal vase. The local florist who fulfilled order told me eflowers approved the substitution and indicated it was approved by customer (me). I did not receive a courtesy call asking or informing me of substitution and do not feel the substitute was anything close to wheat i ordered and was not worth the amount of money paid. I called customer service and was told I would be contacted back in 24 hours. I have not received a phone call and do not expect one at this point. I would tell people to order form any site except theirs as they do not care about customer service or fulfilling orders as presented on website. A simple phone call-as they indicated occurred but was not true- to customer regarding substitutions is all I would request. I will tell everyone I know do NOT order from them, there are many other vendors who care about their business more and have integrity."
Helpful Report
Posted 8 months ago
"Didn't look like what was online and dead 2 days after arrival"
Helpful Report
Posted 9 months ago
"I placed an order on Friday morning, May 11th and was informed that they would guarantee delivery by the 12th. My mother did not receive her flowers and fruit basket on the 12th, 13th or 14th. I have called every day at least 3 times and was told each time a message would be sent to the flower shop ASAP and someone would contact me. On the 14th, I asked to speak with a manager and was told they are too busy but a message would be sent to flower shop and it would be expedited. Talk about poor service and run around. After $144.00, I still have not spoken to anyone other than customer service. I am now contacting my back to cancel payment. I will also be contacting BBB and report this extremely poor service and business practices."
Helpful Report
Posted 9 months ago
"Same story as everyone else. Flowers not delivered, and now response from company after 4 calls and 4 emails. We should all contact the Better Business Bureau and Consumer Affairs."
Helpful Report
Posted 9 months ago
"The worst customer service ever! Mom never received her birthday flowers and every one I talked to said someone would call me back. Still waiting for my call back!! Moms bday has come and gone. So disappointed and will never ever use this site again."
Helpful Report
Posted 9 months ago
"Recipient was very happy with the flowers. She sent a photo and I would have to agree. Lots of offers on a variety of different bouquets. Delivered on agreed date. Would recommend and will use eflorist again."
Helpful Report
Posted 11 months ago
"Awful service and customer service just as bad"
Helpful Report
Posted 11 months ago
"Anything that could go wrong did ...delivery never made, 15 emails from them I must have responded to at least 8 almost 2 weeks later delivery never made, pretty pointless now as they were supposed to be a Christmas gift. I have asked for a full refund, all in all, it was very frustrating and annoying I have never had so much hassle with an online company."
Helpful Report
Posted 1 year ago
"They should not even get 1 star. Flowers were delivered late, I was never notified of problem delivering flowers and the company sent me an email lying that the flowers were delivered on the day ordered but were actually delivered 2 days later."
Helpful Report
Posted 1 year ago
"Flowers all broken & damaged managed in the end to get some more delivered for Monday. Good job they were not for a funeral !!"
Helpful Report
Posted 1 year ago
"Thank you so much!I'm happy to deal with that shop."
Helpful Report
Posted 1 year ago
"Eflorist delivers quality flowers and have quick delivery. Their customer experience is exceptional for being timely in their response to queries and they are very knowledgeable and helpful. I would definitely return to Eflorist and use them to send flowers to my love ones in the UK"
Helpful Report
Posted 1 year ago
eflowers is rated 1.86 based on 14 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support