eflowers Reviews

Name: eflowers
Rating: 1.70

1.7 Rating 43 Reviews

16 %

of reviewers recommend eflowers

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1.7

Based on 43 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 42%
Customer Service
Communication Channels	Email

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eflowers 5 star review on 24th March 2024

eflowers 1 star review on 26th March 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Despite many attempts to contact this company they failed to deliver flowers, did not acknowledge any emails, no refund for non delivery and NO PHONE NUMBER very crafty of them. Steer clear of this company unless you want disappointment and to lose money”

Helpful Report

Posted 6 months ago

“Just paid £25 for flowers to be delivered tthey are saying unable to delivered and wont give a refund, will never use these again .....”

Helpful Report

Posted 7 months ago

“Paid £29 for a surprise gift for my wife and on opening the box we were presented with dead flowers and leaves, I will never use this company again.”

Helpful Report

Posted 8 months ago

“My daughter received red roses which were lovely . I decided to order some flowers for my friend even though reading reviews I was hesitant.Kept updated on delivery and time scale .Flowers were slightly different colours that I ordered but were still lovely. I would use again.”

Helpful Report

Posted 8 months ago

“Placed an order on a Tuesday to be delivered the following Friday they arrived late evening the following Sunday, very disappointing bouquet not worth the. money!!!!!!!!!”

Helpful Report

Posted 9 months ago

“Spent £35 on a bouquet of large flowers,absolutely waste of my money .The bouquet is pathetic ,so small.What they advertise is not what you receive.”

Helpful Report

Posted 9 months ago

“We sent in the order with name and correct address but without uk post code. Eflowers added the WRONG post code and tried to deliver to the wrong place. They then blamed us for providing incorrect address when it was clearly them that added INCORRECT post code. Now they refuse to refund and my sick sister still has no flowers. Customer service were useless.”

Helpful Report

Posted 1 year ago

“My daughter sent me some flowers as part of my birthday present They arrived on time and in perfect condition It was the first time she's used this company”

Helpful Report

Posted 1 year ago

“Ordered flowers for my stepdad who has recently been diagnosed with cancer , arrived dead ,absolutely rubbish ,spent £36 on flowers from here when I could of got better ones at Tesco ,would never recommend to any and would never order from here again”

Helpful Report

Posted 1 year ago

“If I could give less than 1 star I would my mum lost her sister I ordered flowers friday 19th may here we are on 24th no further forward no apology what a waste of a business this is Your order confirmation Order ID: WA11994367 Order Date: Friday 19 May 2023 Product ID PS13BQTSF02 Product Blessings Price £22.99 Payment Information: Item Value: £22.99 Extras: £0.00 Service fee: £5.99 Discount (if applicable): VAT: £4.83 Total: £28.98 Your Details: Name: Paula Betts E-Mail: paulabetts@hotmail.co.uk Telephone: 07886343016 Payment method: Credit / Debit Card Address2: Postal code: City: County: Country: United Kingdom Telephone: Occasion: Sympathy Delivery options: Blessings Delivered (1-2days) Delivery Date: Sunday 21 May 2023 Card Message: Sending you love, and blessings at this sad time. Xxxx Paula and boys xxx Addons: Free Chocolates - £0.00 Delivery Instructions”

Helpful Report

Posted 1 year ago

“Absolutely disgusting beyond words Ordered from here in Australia for an elderly Aunties birthday surprise Gave a weeks notice and payment went out of my bank Flowers weren’t delivered for almost two weeks after the date! 3 e mails to enquire and got e mail back saying when shall we deliver more No offer of refund or anything, explained in e mail the surprise had long gone and she was away but still wanting to send flowers?! Advised they would refund but never did, I ended up refunding through pay pal When they arrived dead and dried up not sure where they had been but no chocolates on the box either Never ever again! You scammed me good. Thanks E Flowers! Oh n top it off I did a review before and it was reviewed by the company and never posted.. shame on you!”

Helpful Report

Posted 1 year ago

“Total disgrace, not just 3 days late but the flowers and chocolates were late for an 80th birthday, they say order by 9pm for next day delivery, but flowers dead and chocolates melted when they eventually arrived, they were in Yodels ctn for 2 days ! Emailed customer service twice and no reply, it seems the email they give is not accepting emails! Not surprised there is no contact tel number either! Do not use worst I’ve ever used. Oh and no contact tel no either, total con🤬recipient took photos”

Helpful Report

Posted 2 years ago

“disgusted and so very disappointed. My husband ordered flowers for me yesterday as a special surprise. They didn't come! He was so upset! The contacts didn't work, live chat wasn't available, tracking didn't work. We shall not be using them again. This was our first experience of this company and is the very last, we want a refund”

Helpful Report

Posted 2 years ago

“Disgusted with this company, were for a 60th birthday, arrived a day late . Flowers were nothing like what was ordered, pathetic few dumped into a box, should have had chocolates, missing.”

Helpful Report

Posted 2 years ago

“Do not order from this company. Received flowers from my daughter for mother's Day. Droopy, snapped, half dead, discoloured leaves, box just left in full view of street, upside down which has contributed to state of flowers. No water, how long in transit I ask? Sent pics and complaint. Reply, these flowers are fresh, therefore nothing wrong in their opinion. Disgusting, ruined mothers day for me and my daughter who is extremely upset. Save your money and only buy what you see.”

Helpful Report

Posted 2 years ago

“I ordered a bouquet for Mother’s Day. The photos are of what I ordered compared to what I got! Basically half of the bouquet I ordered. The delivery was fast”

Helpful Report

Posted 2 years ago

“The recipient of the flowers does not have a separate workplace nor is it possible for her to wait at home for 12 + hours awaiting a delivery. Further there are no neighbours home on a week day nor is there any management office at the small unit block to assist in accepting a delivery. eFlowers clearly made no attempts to contact the florist and ask if it would be a morning or afternoon delivery. The recipient would be able to stay home for,say, 8am to 1pm but not all day. eFlowers just reiterated that “ guaranteed times could not be given” ( fair enough, that’s not what I asked for!!). Really poor service!! And if the flowers can’t be delivered, they charge another $15 to redeliver. Great! On a day when the delivery doesn’t mean anything. Don’t use this company. Zero customer service for those that don’t have a business address.”

Helpful Report

Posted 2 years ago

“Had flowers delivered. The box came slightly damaged, upon opening 7 yellow roses and foliage. 4 of the rose heads were detached from the stems. Immediately contacted eflowers by email. 5 days later still waiting for a reply. Totally disappointed.”

eflowers 1 star review on 21st November 2021

Helpful Report

Posted 3 years ago

“Great flowers delivered at a great price.”

Helpful Report

Posted 3 years ago

“Order flowers from you, it when though twice tried cancelling one as it was for the same person, would cancel charges twice for delivery and for the flower. Wouldn’t recommend using this company, the flowers weren’t great either. Very disappointed”

Helpful Report

Posted 3 years ago

eflowers is rated 1.7 based on 43 reviews