eflowers Reviews

1.8 Rating 40 Reviews
18 %
of reviewers recommend eflowers
1.8
Based on 40 reviews
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Delivery Methods
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On-time Delivery
Greater than 42%
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eflowers 5 star review on 24th March 2024
Janet
eflowers 1 star review on 13th April 2023
Wendy
eflowers 1 star review on 9th June 2022
Keith
eflowers 1 star review on 28th March 2022
Anonymous
eflowers 1 star review on 28th March 2022
Anonymous
eflowers 1 star review on 28th March 2022
Anonymous
eflowers 1 star review on 26th March 2022
Anonymous
2
Anonymous
Anonymous  // 01/01/2019
Spent £35 on a bouquet of large flowers,absolutely waste of my money .The bouquet is pathetic ,so small.What they advertise is not what you receive.
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Posted 1 month ago
We sent in the order with name and correct address but without uk post code. Eflowers added the WRONG post code and tried to deliver to the wrong place. They then blamed us for providing incorrect address when it was clearly them that added INCORRECT post code. Now they refuse to refund and my sick sister still has no flowers. Customer service were useless.
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Posted 6 months ago
Ordered flowers for my stepdad who has recently been diagnosed with cancer , arrived dead ,absolutely rubbish ,spent £36 on flowers from here when I could of got better ones at Tesco ,would never recommend to any and would never order from here again
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Posted 10 months ago
If I could give less than 1 star I would my mum lost her sister I ordered flowers friday 19th may here we are on 24th no further forward no apology what a waste of a business this is Your order confirmation Order ID: WA11994367 Order Date: Friday 19 May 2023 Product ID PS13BQTSF02 Product Blessings Price £22.99 Payment Information: Item Value: £22.99 Extras: £0.00 Service fee: £5.99 Discount (if applicable): VAT: £4.83 Total: £28.98 Your Details: Name: Paula Betts E-Mail: paulabetts@hotmail.co.uk Telephone: 07886343016 Payment method: Credit / Debit Card Address2: Postal code: City: County: Country: United Kingdom Telephone: Occasion: Sympathy Delivery options: Blessings Delivered (1-2days) Delivery Date: Sunday 21 May 2023 Card Message: Sending you love, and blessings at this sad time. Xxxx Paula and boys xxx Addons: Free Chocolates - £0.00 Delivery Instructions
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Posted 10 months ago
Absolutely disgusting beyond words Ordered from here in Australia for an elderly Aunties birthday surprise Gave a weeks notice and payment went out of my bank Flowers weren’t delivered for almost two weeks after the date! 3 e mails to enquire and got e mail back saying when shall we deliver more No offer of refund or anything, explained in e mail the surprise had long gone and she was away but still wanting to send flowers?! Advised they would refund but never did, I ended up refunding through pay pal When they arrived dead and dried up not sure where they had been but no chocolates on the box either Never ever again! You scammed me good. Thanks E Flowers! Oh n top it off I did a review before and it was reviewed by the company and never posted.. shame on you!
eflowers 1 star review on 13th April 2023
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Posted 11 months ago
Total disgrace, not just 3 days late but the flowers and chocolates were late for an 80th birthday, they say order by 9pm for next day delivery, but flowers dead and chocolates melted when they eventually arrived, they were in Yodels ctn for 2 days ! Emailed customer service twice and no reply, it seems the email they give is not accepting emails! Not surprised there is no contact tel number either! Do not use worst I’ve ever used. Oh and no contact tel no either, total con🤬recipient took photos
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Posted 1 year ago
disgusted and so very disappointed. My husband ordered flowers for me yesterday as a special surprise. They didn't come! He was so upset! The contacts didn't work, live chat wasn't available, tracking didn't work. We shall not be using them again. This was our first experience of this company and is the very last, we want a refund
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Posted 1 year ago
Disgusted with this company, were for a 60th birthday, arrived a day late . Flowers were nothing like what was ordered, pathetic few dumped into a box, should have had chocolates, missing.
eflowers 1 star review on 9th June 2022
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Posted 1 year ago
Do not order from this company. Received flowers from my daughter for mother's Day. Droopy, snapped, half dead, discoloured leaves, box just left in full view of street, upside down which has contributed to state of flowers. No water, how long in transit I ask? Sent pics and complaint. Reply, these flowers are fresh, therefore nothing wrong in their opinion. Disgusting, ruined mothers day for me and my daughter who is extremely upset. Save your money and only buy what you see.
eflowers 1 star review on 28th March 2022 eflowers 1 star review on 28th March 2022 eflowers 1 star review on 28th March 2022
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Posted 1 year ago
I ordered a bouquet for Mother’s Day. The photos are of what I ordered compared to what I got! Basically half of the bouquet I ordered. The delivery was fast
eflowers 1 star review on 26th March 2022 eflowers 1 star review on 26th March 2022
Helpful Report
Posted 2 years ago
The recipient of the flowers does not have a separate workplace nor is it possible for her to wait at home for 12 + hours awaiting a delivery. Further there are no neighbours home on a week day nor is there any management office at the small unit block to assist in accepting a delivery. eFlowers clearly made no attempts to contact the florist and ask if it would be a morning or afternoon delivery. The recipient would be able to stay home for,say, 8am to 1pm but not all day. eFlowers just reiterated that “ guaranteed times could not be given” ( fair enough, that’s not what I asked for!!). Really poor service!! And if the flowers can’t be delivered, they charge another $15 to redeliver. Great! On a day when the delivery doesn’t mean anything. Don’t use this company. Zero customer service for those that don’t have a business address.
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Posted 2 years ago
Had flowers delivered. The box came slightly damaged, upon opening 7 yellow roses and foliage. 4 of the rose heads were detached from the stems. Immediately contacted eflowers by email. 5 days later still waiting for a reply. Totally disappointed.
eflowers 1 star review on 21st November 2021
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Posted 2 years ago
Order flowers from you, it when though twice tried cancelling one as it was for the same person, would cancel charges twice for delivery and for the flower. Wouldn’t recommend using this company, the flowers weren’t great either. Very disappointed
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Posted 2 years ago
First and last time I ever use this company. Absolutely disgusted, recieved half of the bunch ordered, didn't look remotely similar and I'm told apparently the picture isn't to actually show what you get. Ridiculous company, awful customer service, never been so let down by a florist
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Posted 2 years ago
Mrs Debra Hudson of 31 Shakespeare avenue great harwood ordered 40 pounds worth of flowers for her daughter in law they didn’t come next day she rung them got told delay due to COVID after 2 weeks no flowers received sent message they asked for proof of payment.she sent copy of PayPal payment. They sent email with number on saying regards at bottom of letter still no flowers or money back awful treatment avoid I am Mrs Hudson’s mother Annette shaw so mad .
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Posted 3 years ago
The flowers I ordered for my daughters 40th birthday were awful. She sent me a picture and i was appalled. For a start there was only ten roses instead of twelve. Then the smallest roses imaginable. All surrounded by loads of awful greenery. Will never shop with them again.
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Posted 3 years ago
I had some flowers from my daughter delivered for my birthday yesterday from eflowers. They were appalling all of the roses were dead and the other flowers did not look too healthy, if fact I was dissapointed I could have cried! I contacted eflowers and explained, I also sent photos on the day they were delivered. I received an apologetic email confirming that the flowers were very poor, they offered a replacement delivery which seemed pointless as my daughter had managed to get a same day delivery from a local florist at great expense! Based on this I asked for a refund to be given to my daughter, this was adamantly refused and apparently more flowers will be delivered on 9th, my birthday was in the 4th so pretty useless!!! We will never use eflorist again, it’s worth going to your local supermarket and buying a bouquet of the shelf, the quality certainly outweighed the flowers from eflowers UK! I have attached photos so you can see what was delivered!
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Posted 3 years ago
Worst place to order from the pictures show what came the last picture is what I ordered dnt waste your money
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Posted 4 years ago
I Ordered flowers on the 3rd April to be delivered next day. Still waiting and can't get any responfrom the the company. Will use Bunches next time who are very reliable. Absolutley disgusted
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Posted 4 years ago
Flowers arrived 2 hours before delivery time. Left in a hot porch, chocolates were warm! NO flower food in box. Many leaves were broken and twisted. Had to throw 6 flowers out next morning as they were dead! Rang company, they were sending a replacement next day.....they didn't turn up. Rang them again, next day they sent one bunch and NO flower food. Rubbish...don't use them, shop elsewhere.
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Posted 4 years ago
eflowers is rated 1.8 based on 40 reviews