I LOVE that the VAT is already included in the price, and the free shipping is absolutely appreciated; I've always hated getting to the checkout, to then find out that I have to pay a not insignificant amount of money extra from VAT or postage. Also, as someone who doesn't know quite what they're looking for when it comes to Acoustic Foam (I was buying to help reduce reverb and sound travelling through the wall of a home studio), I found the item descriptions accessibly and easy to understand, and since this is just for a home studio, I found the foam VERY affordable and a good size for home use. I would have appreciated an extra line or 2 detailing what each type or size of foam would be useful for, but again, that is from the perspective of someone who doesn't already have much of an understanding of the subject. Overall, a good experience; If I ever need more, I know exactly where to go!