Meassage to company to make your webpages clearer:
I wanted a mattress topper cut to bespoke size for a small clic clac bed, but the website is not clear.
The rolled mattress topper came with fixed sizes (single, double, etc).
The webpage said click here if you want a bespoke size, it then took me back to sofa cushion sizes to cut to size. I could add measurements and say memory foam, but the main order still said "cushion". Sofa cushions are higher density foam.
The only thing I could do is buy a fixed double rolled memory foam topper, and cut it to size myself to ensure I get what I want, which rather defeats the object of a cut to size foam company. Please make your website clearer, was it offering me a bespoke memory foam topper, or was it offering me a bespoke dense memory foam cushion?
Only just ordered it, item not delivered yet.
2 years ago
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