Jane Kincaid
I ordered a rounded front piece of foam 116 cms by 58cms. They sent a piece which measures 180cms x 50 cms. Customer service very poor and practically said that we were lying. We sent photos and they made excuses that they couldn't see the figures on the tape measure properly. Resent them and they were clear but still made excuses. Wanted me to take a picture of a 6ft length of foam, get all that inAND still see the measurements on the tape at the same time which is impossible to do. To get the whole piece of foam on the photo you cannot stand close enough to see the numbers on the tape measure at the same time. Refusing to pick the foam back up or pay for return postage which if they did they could measure it themselves and compare it to the order. Absolute dishonest and unhelpful company
2 years ago
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