I ordered a replacement cushion for my armchair and I went on the recommendations specifically for that use, I was advised to order “firm” it’s absolutely shocking hard as iron, it’s like sitting on a hardback chair impossible to use. When I called to tell them I got a customer service agent that wasn’t very helpful at all,no customer relations I must say, she just told me well that’s what you’ve ordered and there’s nothing we can do this cost me nearly £50 for nothing, I would not recommend to anybody to order from this company
2 years ago
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