I've not received my order yet, but this is the second time I've visited this website, and found the information and sizing input very helpful and user friendly. I'd say the web page does look a little out of date, but given the ease of use and prices I'm happy with my user experience. I'm also really happy that the delivery is free and prices quotes include VAT as there were no further surprises as I worked my way through my order to the checkout. If all goes well with the delivery, and product I think I'll be back to order more in the future because I have a fair few projects waiting in the pipeline that need foam.