The foam was badly converted from inches to cms which meant they sent the wrong size foam. Having reported this I was told that there invoice said that measurement so it was right! I pointed out that there invoice was not an accurate reflection of the order placed. They asked for photo's to show the measurements, I have sent these but they are now ignoring my emails. If they can't use inches why include them on the select a size section, I could send an invoice and claim they owe me £10,000 as it says so on my invoice but that's not the way it usually works. This started in March and now at the end of May they have decided that just ignoring me means they can keep my money, would definitely not recommend this business to anyone.
6 years ago
eFoam has a
4.9
average rating
from
31,321
reviews
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