Update on my last review. I have sent them the photo specifically showing the piece they sent me was 90mm shorter than it should be. It had a tape measure alongside it. It also showed the height was 5mm off what it should be (I could live with this). I have asked them to consider redoing the foam without the polyfibre based on the photos. Their response this morning is as follows (showing a total lack of interest or belief in that fact they sent me a wrong item): "We will only be able to do another piece if you pay for the foam again. If you would like to have a refund for your items you would need to send this back at your own cost. " For me to send this back to them would cost me the equivalent of the foam piece so this is a ridiculous suggestion. I really dont know why they even asked me to send photos when they are completely ignoring them and telling me to return them from Ireland at my own cost. By the way, as these have been cut to size, they are entitled not to refund as per terms.