I ordered cut to size foam. It arrived 1cm shorter and 1cm wider than I ordered. Consequently I couldn’t use it as it didn’t fit. When I spoke to someone in the office they told me they couldn’t be more accurate than that and it stated as such on the website. I’ve trawled the site and can’t see where it says anything about such big tolerances for cutting. It must be in very, very small print! I was told I couldn’t have my money back. Really poor service. Also, it’s complete rubbish that it’s not possible cut foam accurately as another company has now cut my foam perfectly. Don’t waste your time with this company if you need a precision job. I should have suspected this company wasn’t very professional when the confirmation email promised after ordering didn’t arrive and the parcel came wrapped in thin plastic with no delivery note or receipt.