Ordered a pair of Sony headphones on 23rd October 2020 and was informed of a 3-5 day delivery. Payment taken from bank account. Long and behold still no sign of them!! I was sent tracking details that said the order was despatched the same day, ten days later this appeared on the tracking:- "Due to unforseen circumstances there is a delay in your shipment. We will update here once we have news." Next day this appeared:- We apologise for the delay, we are following up your order to get it delivered to you as soon as possible. Ten days later this appeared:- Your parcel has arrived at GLS, please follow this link for further information: 300************* Then........NOTHING!!! TRYING TO GET A REFUND AT THE MINUTE!! AVOID THESE GANGSTERS AT ALL COSTS!!