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eGlobal Central Reviews

1.6 Rating 424 Reviews

13 %

of reviewers recommend eGlobal Central

Company Reviews

1.6

Based on 424 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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eGlobal Central 1 star review on 25th February 2021

eGlobal Central 1 star review on 26th December 2020

eGlobal Central 1 star review on 16th December 2020

eGlobal Central 1 star review on 16th December 2020

eGlobal Central 5 star review on 22nd October 2020

eGlobal Central 1 star review on 30th May 2020

eGlobal Central 1 star review on 22nd May 2020

Anonymous

Anonymous // 01/01/2019

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“Beware! After warranty claim I was moře than half year without the smartphone. After First attempt to fix it, the device came back with differrent thing broken. Returned, after moře time, swap for differrent brand and cheaper model offered. In the final, I got half of the price back. Now my phone number is compromised, and Im getting phone calls from China.”

Posted 2 years ago

“Please stay away from them. Ordered my devise over two months ago and it never came. No refund either.”

Posted 2 years ago

“I have orde Red produits thaï I Nevers reçoives, they did not not to refund. They are just true thief. Run away from thème.”

Posted 2 years ago

“I ordered three times and waited for a month to finally get my money back via PayPal. It comes quickly via wish and alexpress.”

Posted 2 years ago

“On the 18 mars 2021 I ordered headset, which I never received. I wrote few mails, they did not even bother to answer the first few mails, only after I said that I am going ton involve the bank they answered blaming the third part. on 26 of april 2021 I had enough contacted the bank and complain. The bank returned the money and the case went to the bank legal department (as a possible fraud?). my advice to all: KEEP AWAY FROM EGLOBAL”

Posted 2 years ago

“I ordered a couple of things before, everything was not bad. Now I ordered a phone from them. I've been waiting for him for three months. They deferred as best they could, promised to send in a week, two months. About 2 weeks ago, they said they had sent it. Track number doesn't work. I haven’t received the phone yet. I just began to hate them. If your nerves and patience are dear to you, do not order anything from them. The mail is very hard to answer., Deceive. Rare scum”

Posted 2 years ago

“Atrocious. I ordered a phone four weeks ago. No sign of it since & no indication when it might arrive. The same automated message every day apologising for the delay. The customer service agent responds with a similar empty message every 4-5 days. Submitted a claim to PayPal.”

Posted 3 years ago

“Unfortunately I read these reviews too late. Became suspicious when I did not receive a confirmation. Have tried to contact them via email, support@globalcentral,fr but it just bounces back. I know they don't reply but does anyone have another email address?”

Posted 3 years ago

“They are scammers, they have stolen €600 of me for an iPhone 11. Now they no longer answer the emails I send. Have contacted the police and my bank. STAY AWAY”

Posted 3 years ago

“Sometimes order delayed but products always arrive and for the price worth it.”

Posted 3 years ago

“Big scam guys. I can't believe they have been up in business so long. Lost my 600 E. Never received the phone I bought through PayPal. Obviously PayPal stopped opening new cases on their resolution centre as there were many issues. Hence I could not get any refund. KEEP AWAY FROM THIS SITE.”

Posted 3 years ago

“Please do touch this company! Like many other reviews on here I ordered an item and then this shambolic company fail to deliver it after months of emails. They send non personalised, generic replies stating there is an issue with the couriers but cannot the basic answers. Fortunately I used PayPal and managed a full refund through their resolution process (probably because they have had so many issues with them before). Total scam merchants and the sooner they go out of business the better.”

Posted 3 years ago

“I bought 300+ Euro item from them. Ten days after it was supposedly picked up by the courier I got the message, "Due to unforseen circumstances there is a delay in your shipment. We will update here once we have news". The next day I got the message, "We apologise for the delay, we are following up your order to get it delivered to you as soon as possible." That same message continued for 19 days and then all messages stopped. I made an email enquiry when I received the first delay message and several email enquiries after that. The most they would tell me was that "our logistics department is looking into it". The last two or three mails where I asked them to either give me the contact of the courier or tell me after how long they would either replace or refund my item have received no reply. It has been three months. I strongly suspect fraud. Don't buy from this company. You may or may not get your item. If you don't get it that's too bad. Your money is gone.”

eGlobal Central 1 star review on 25th February 2021

Posted 3 years ago

“Awful experience. I ordered some photography material almost 3 months ago. Nothing arrived and the company doesn't want to refund my money. Is this a scam?”

Posted 3 years ago

“Cheap deals but you get what you pay for. We bought our kid a tablet for Xmas which had massive issues and we tried to get it fixed with eglobal. Their system is shockingly slow with one email a day back and forth with no way of a simple chat to a tech person which would have solved the issue in minutes as it was the magnet on the keyboard case causing the issues. For their so called tech support to never mentioned this simple magnet check in any of their emails to us and we had to send it back to bloody Hong Kong!! 6 week later we still haven't got it back. Absolute disgrace don't buy from these guys it's not worth it in my opinion. I will pay more in Ireland from now on for peace of mind.”

Posted 3 years ago

“The worst online transaction I have ever made in 15 years Why have they not been denounced and banned from trading Not even worth 1 star but there is no lower rating”

Posted 3 years ago

“Ordered an iPad Pro and Smart Watch. After 5 days emailed them to see where they were. Got an email back saying watch dispatched but iPad had gone out of stock. Asked for refund on iPad as couldn't give me a time when it would be back in stock. Refunded within 5 Days. Watch arrived in about 3 weeks. Noticed that their UK Site is now closed down.”

Posted 3 years ago

“I bought a phone from eglobal and it was my second experience The from first day had problem when I sent it back they said there was third party who open it I'm sure the faked me Because I know what it means warranty”

Posted 3 years ago

“Terrible company, avoid at all costs. Ordered an IPad on27/12/2020 today 4/2/2021 not delivered. Answered most of my emails same answer most of the time we are looking into it tried for refund so far nothing from eGlobal central.”

Posted 3 years ago

“Ordered new phone a few weeks back. Tried to buy it on sale, transaction did not go through. I e mailed them and they e mailed back to re buy item at new non sale price and they would refund. I did research on this site and knew they were slow to ship and slow to respond to concerns but they always emailed me back... got my phone in 2 weeks and I got my refund the next day. Would definitely recommend. Using the new phone to write this review actually. Only complaint is that the charge adapter is Australian and the cable itself is mini USB @ both ends. Makes this useless for me but borrowed friends charger and purchased USB to USB c cable and all is good”

Posted 3 years ago

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eGlobal Central is rated 1.6 based on 424 reviews