eGlobal Central Reviews

Name: eGlobal Central
Rating: 1.56

1.6 Rating 424 Reviews

13 %

of reviewers recommend eGlobal Central

Company Reviews

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Metrics

1.6

Based on 424 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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eGlobal Central 1 star review on 25th February 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My husband and I have been on the search for a Nintendo Switch since the beginning of the COVID lockdowns in the U.S. Since they've been sold out everywhere, when I saw they had one available, I jumped on it before doing any research or reading any reviews. It was only after I realized my items would be coming from China that I started to get nervous. I researched, read a TON of negative reviews and was really concerned my package would take months to arrive or just never show up. I placed my order on a Saturday night, received confirmation via email immediately, got confirmation from FedEx that it shipped on Tuesday. Today is Friday and it arrived! It is in perfect condition and works great! The only reason I give 4/5 stars is because I believed this was a store located in the U.S. as the website itself does say "EGlobal Central U.S." and the power cord they sent does not work for U.S. outlets but they did provide an adapter. Not sure if I just got really luck but I had an excellent experience purchasing from them.”

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Posted 3 years ago

“I ordered from eglobal at the beginning of May. Paid 480€ visa without insurance shipping for a One Plus 7T phone. I received confirmation of my purchase and was told it would take 2-3 days before I received a tracking number. I got curious and searched for reviews and came across this page with hundreds of bad bad reviews and I panicked!! Rather than keep stressing I emailed them for some reassurance and I got no reply. 3days later I got a tracking number and every 24hrs it was updated "in transit" etc. This happened for 8 days where I got a DPD tracking number saying it was in Holland. 4 days after that I received my phone in perfect order. I think people are freaking out because OBVIOUSLY Covod 19 has shut most things down and for this company to ship to Europe (Ireland in my case) it's going to take longer! Having a poor customer service and dodgy websight is a price we pay for cheap goods from them! My advice would be chill out, expect it to take a month, and purchase away! I'm glad I did and it's my first time buying anything from them. Cheapest version of this phone by a long way and it's perfect! Stop complaining everybody 😅 I deductded a star for the no reply and delay but I'll be purchasing from them again in the future.”

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Posted 3 years ago

“Hi all , I’ve read all the reviews for eglobal and I was sincerely surprised. I have made two orders from them around 1 year and 1.5 year ago to Ireland . It was an Samsung Galaxy s7 and IPhone 8 Plus , they all came ok , shipping was in around 3 weeks . Every time when I send them a message to get an update for my orders or to ask something I got the respond , it is true that they answered in few days because we have different time zone . About the phones they are still working well , seemed to be original ones when I checked . Maybe at the moment something has happened and there are problems with the shipping or communication , I hope you everyone will have a good outcome .”

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Posted 3 years ago

“Not sure how to change old 1 star review to 4-stars. Communication was poor, but shipping was a reasonable 4 weeks (with lackluster tracking) and the well priced product arrived in new condition. Came with a WA-7 plug, but there are adapters for that.”

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Posted 3 years ago

“Placed an order for a camera body. Was nervous when I did not receive a confirmation email. Sent to emails asking for confirmation. None received. 6 days after order. The camera body arrived. New, shutter count was 0. Not the best at communication, but prices are decent and they have quick delivery. Just need to be patient. Recommend using Paypal in case anything goes wrong.”

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Posted 4 years ago

“I hadn't realised the Company was in Hong Kong until after I placed my order. I realised that with Covid 19 ongoing it would take longer than normal for my item to be delivered (a £500 drone). I had paid on Paypal & emailed EGlobal within 24 hours to request a cancellation & refund of the order. I was worried having read the other reviews! However I not only received a reply within 24 hours of my request but they also confirmed cancellation & applied a full refund. So I have had a good experience & would consider using them in the future. I would recommend always using Paypal or a credit card (not debit )UK just in case.”

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Posted 4 years ago

“Products took slightly longer than expected but it is Christmas after all. Products came and i was very pleased with them.”

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Posted 4 years ago

“Received apple I pad air after 28 days. Brand new in sealed box. Only criticism they don’t reply to your emails. Was worried when I read reviews. But happy now, and £100 cheaper than anywhere else.”

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Posted 4 years ago

“Phew! just received my orders (two phones) few minutes ago. It took approximately 6 working days as expected. Trust me my hand was in my mouth all through cos of all the reviews I have reading on here. I was tracking my orders right from day 1 (I think 3 or 4 couriers were involved). Anyways, Yodel delivered and I can say my phones was intact, packaging was neat and they work fine. My advice: If you want to take risk and exercise patience at the same time u can buy from them. will I buy from them again after all the panic, 70% sure. Mind u I didn't pay for insurance or express delivery. Was I lucky? not sure. Lastly, do not pay too much attention to what people say here, I advise you go with your guts.”

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Posted 5 years ago

“Great price for the device I got. The only downside was I had to wait ages, and with all the bad reviews I got anxious. Costumer support were extremely vague on delivery time. After a month, got it. Original, working perfectly.”

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Posted 5 years ago

“Fantastic prices, have picked up this years iPad as well as a new phone saving hundreds of pounds vs the high street prices. Customer service is a little slow if you have an issue hence 4 rather than 5 stars”

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Posted 5 years ago

“I ordered Sigma camera lens paying £710 with insurance it came a bit late but ok. at least got the goods in good condition.”

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Posted 6 years ago

“Great price for my camera. Slowish delivery but tracking was good. Very happy customer”

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Posted 6 years ago

“Found the best deal online and they always have some sort of offer on to reduce the price further!”

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Posted 6 years ago

eGlobal Central is rated 1.6 based on 424 reviews