Please don't buy from them. Extremely bad bad bad experience and problem still not resolved. They deserve less than a star. Very unprofessional online store based in Hong Kong with extremely bad customer service with no communication skills at all. Besides the fact that I contacted them within one hour when I received my damaged gimbal, with a big horizontal crack on the display and multiple smaller scratches, plus the gimbal had a factory fault (the micro USB socket being too loose and not charging the gimbal) they refused to replaced the item or give me a refund.  I received a used and damaged gimbal and they are trying to blame the courier for this folts and they claim they opened a dispute with the courier and I need to wait. Considering that I have already provided all the evidence and the pictures they needed, why do I need to wait for their claim with the courier, when I don't have to do anything with this? Please, first resolve your customer issue and then you focus on your claim.  I am also within the 14-day return policy as I received and damaged item but they don't care. I still have to wait until they resolve their dispute with the courier?? That's ridiculous