Dreadful company to try and do business with. They offer good prices but after that everything goes downhill with the speed of light. In my case I got a status which showed that it had been shipped but after a month with no further progress I checked with shipping agent UK address - they had no knowledge of package, They gave me a bland non informative response to one email but ignored three more. At this point I raised the issue with PayPal who wrote to eGlobal Central. Today I have received all my money back from eGlobal Central via PayPal. I suspect they never had any stock of the item ordered at that price. Do not trust them - probably one of the worst companies I have ever dealt with