Complete scam. Company based in Hong Kong. Take your money and pretend to send out your delivery then there is a mysterious delay. For a week and a half while ignoring your request for refund then send another email pretending new reliever is out. However there delivery page is fake. I lived and worked in Shenzhen and still did business with Shenzhen and a company there and their shipments where easy to track. This company does not want you to know it’s based in Honk Kong and you won’t find out unless you investigate. There number is 0086281912119. Refund me my money or I will take this further and have my friends in Shenzhen deal with this on my behalf.