I just signed up with Eir today. After giving my notice to virgin to close my account l now find out Eir sales team did not give me the proper information. Eir have contacters who installed the work, but l have to wait for Eir to send out the TV box, remote control for me to connect. So frustrating l was also told the TV would be up and running today and l had to take day off work for this. Now l have Internet but no TV contacted. Three phone call to them today with out much success. If this is not sorted by Friday,their equipment is going back I am writing this to make people aware of the misleading information that been given out. They need to retain their staff and have up to-date information on hand for the sale department dealing with the customers on the phone. Be careful and keep copies of your contract when signing with any new company Takecare all