I had occasion to contact Eir re activating an old landline number. Having almost given up I decided to ring sales on 1800773729 and waiting 30 mins to talk to a person I was put through to a gentleman named Robert ( I suspect in the cork office). Well he couldn’t have been more helpful , explaining the process, answering all my many questions and generally being a nice person.
However to get to him I kept getting an automated request to put in the phone number & then to be told there was no record of that number. …
They don’t make it easy!!
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Alice, Customer Support
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