Anonymous
I was scammed by this company. I bought a gift card for Xbox live and when I tried to use the voucher code it said redeemed. I spoke to Xbox and they said it was redeemed a week before I bought it. Electronic first asked me for a reference number and chat log I had with Xbox customer support which I provided . But a week later no matter how much I email them they won't reply. I was also ignored by the live chat the moment I gave my email address and somehow they have removed live chat from their website on all my browsers (which I didnt know was possible) just for asking for an update. Appauling customer service and quite honestly a scam sending out used codes in return for your hard earned money. Stay away from this company as they have done this to other customers on trustpilot too if you read down. I don't see myself ever getting my money back :)
5 years ago
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Electronic First has a 2.0 average rating from 39 reviews
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