This company is a disaster. A true disaster. They have a lot of good stuff on their page, but if you bought and paid for it -- you are not guaranteed that you will receive it. They may send a wrong item -- they did it twice with me (out of my four orders, near $800 totally). They may write you after a while (after a week) that they actually don't have what you ordered (it happened twice with two other orders), and they may issue a refund. They don't care about you as a customer, but they like to take your money. Some items (like some wires for coils that they sell) are true health hazards. They are tolerant to your arguments -- in that they ignore them. They show zero (or negative) respect to you in their messages even if they are completely wrong. Element Vape deletes most of negative reasonable reviews from its pages. Yet sometimes they may leave one or a couple of 1-2-star reviews to look genuine, but they remove most of negative reviews to intentionally misguide customers. Most of Element Vape products (if not all) are made in China without any real quality control. Potentially it is very dangerous, because low quality vape products may be extremely harmful for health. Without sincere reviews it is impossible even to guess what is good and what may bring you or your loved ones to a hospital. The only reason that I give them 2 stars out of 5 is that they ship fast sometimes. But probably I should be thankful here to the U.S. postal service providers instead... The single reason why Element Vape is still in business is the lack of that type of companies in the U.S.A., that's all.