If I could give zero stars, I would, but unfortunately that is not an option. My significant other attempted to order some COILS ONLY from this company for me, and have them shipped to me, since we are currently living states apart. First, the company asked for the last four of his social. Then, when he provided that, they asked for him to upload his photo ID. Then, when he provided that, they asked for mine. Then, when we complied with THAT request, they said the photo on the ID was blurry and to resend. Please note that while my photo was a little blurry my name, address and date of birth were clearly visible and matched the shipping name and address exactly. Also note: we are both well over legal age, by more than a decade. The copies of both ID's were legible enough to satisfy any inquiry by law enforcement agencies, and not even for nicotine products? It's ridiculous!! Why does my photo need to be clear?? What do they have to compare it to? What's next? I need to take a webcam photo holding it up next to my face? These continually escalating requests are well beyond what is reasonable. We have canceled our order and advised them that these reviews would be forthcoming. DO NOT BUY FROM ELEMENTVAPE, unless you want to be similarly harassed.