I would give them a -10 if I could. They were great....then XDelivery came along and they lost all sense of what customer service is. That is their chosen shipping company that they contract with, but the company SUCKS. Element knows how horrible this company is and still refuses to assist customers in any way. They are really hurting themselves and I will honestly be surprised if they are still in business by the end of the year if they keep this up and don't either hold the shipping company accountable or find another company.
3 years ago
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