I ordered devices and pods on 8/25. When I inquired about my shipment at the end of September, they updated the shipping status within their “tracking” to out for delivery. THEN, they updated it to returned to sender. So here we are, 38 days later, and it’s still “returning to sender” in the status. The irony is that someone is always home to sign for something. They never uploaded a tracking number or delivery company name. So I have No products from them, and they owe me my refund!!! I have SINCE ordered the same product from a different company, and received it within 5 days; delivered via USPS which indeed does require a signature. This company sucks! DO NOT BUY FROM ELEMENT VAPE!!!!!! 👎👎👎