REVISED *** BEWARE OF PRODUCTS AT THIS PLACE - Day 2 review trying to get a refund or store credit for their product that came completely DEAD - and they know this product may come dead because I've told them before and other reviews said the same thing -The New policy is now , who cares if you do business here all the time, good luck getting a refund on a 21.00 product - or store credit without a series of emails and picture and videos - now they will send a label (oh thanks how nice ) but if they decide it's not their fault the device is broken they will send back to me 😃 I'm guessing it won't be their fault - Customer Service is long gone here -