Ripped off twice on 2 defective devices .I got the choice of store credit or refund minus $8 shipping. I wanted the Eleaf istick mini 10v mod for 17.99 and took the store credit and $8 loss thinking what are the odds of getting another bad one and I orderd a different color. Answer 100% defective. 2 of the same devices that don't fire isn't a coincidence. Now I'm out $16 in shipping. The hassle. 2 trips to the post office and I got nothing but a email that told me Element Vape isn't responsible for defective products from other companies. All they sell is products from other companies so who is responsible Element Vape?? I didn't purchase the 2 p.o.s from Eleaf .Its your company selling defective products and not making good is bad business and from what I been seeing you wont be around long. I see you been bad on the BBB website .I'm going there also. I never been ripped off like this by any other company. They need looked into by more than the BBB.