I have no issues with the framing, packaging, or shipment of the poster/artwork. Those things were all excellent. I have a lot of issues with the reproduction of the artwork itself. In particular the contrast on the reproduction was terrible, so bad that the left side of the old man’s face was so dark that you can’t make out any of the details on the left side of his face. I took a picture of the poster alongside a copy of the original that I downloaded off the internet and printed out on my home printer (on regular printer paper). The copy I downloaded loaded and printed myself shows much more detail and contrast than the copy we bought and received from you! I am extremely disappointed in the quality of the poster that you sent us. For what we paid expected a much better quality reproduction. I expected that it would be better for than what I can generate myself. I’d be happy to send you the picture I took comparing you reproduction to what I printed out myself. I am very, very disappointed in the quality of the reproduction I bought from you.