I placed an order during the companies January sale. I allowed more than 2 weeks for my order as I know it is a busy time with extended delivery times. I emailed asking if the goods were in stock and when I can expect despatch. I received a response saying the goods were out of stock and the order will not be fulfilled. I was told they will now raise a refund but have not received it yet I love the fabrics this company sells but this is the third time I have ordered goods and not received them. My main problem is the lack of communication. I have had to follow up each time and only then a refund raised. Unfortunately I will not be ordering from them again.
4 years ago
Empress Mills has a
2.8
average rating
from
8
reviews