had stihl products for a long time had no real problems with them till i bought a new chainsaw 250s worked good for a short time then it has been nothing but problems with it have had in the shop 4/5 times same problem have been waiting on parts for at least 3 weeks a simple diaphram have been told will be in midweek and now have been told they have lost some parts and have to reorder it not sure when will be in it has been almost 3 weeks so this will be the last stihl product for me for the poor service like the product but needed working no good on the shelf waiting on parts