Absolutely appalling company. If there was a zero star option, I would have selected that. Extremely poor communication. I only used this company as my new mortgage lender uses the. Issues all the way along the line. Has cost me such a lot of time and stress clearing up their errors. The final straw was a call at 3.30 last Friday afternoon before a bank holiday to tell me that I had to pay another £282.79 - otherwise the transaction would not be going ahead on Tuesday. Some of this (£10) was due to additional charges with my existing lender as a direct result of Enact's incompetence but no explanation in relation to the other £272.00. It was either pay it, or the transaction will be delayed even further, costing me even more. This company should not be in business.