I am just trying to port my mortgage over to a new home as I recently lost my husband and for urgent medical reasons need to be in another part of the country. I am only using Enact as Standard Iife has insisted upon it. I was not in a particularly excellent state of mental health in the first place. If has been one of the worse experiences of my life after the loss of my beloved husband. On Friday I sat here alone, after another day of no movement exchange or completion date with two unopened boxes of Sevredol morphine tablets, prepared to take the lot. I can not take any more of these people and Standard Life are little better. You can not contact either companies, emails go unanswered, documents get lost. My solicitor has increased my bill because of the extra work. It was a simple 3 property deal with no one else involved. There trouble before when I had to use them but I can only say they get worse. Why I am forces into this position by Standard Life who are 100% aware of the issues. Surely this should not be permitted, or one should be able to use a solicitor of my own choice. I still have no exchange date. The guilt I feel for the other two families knows no bounds. I am frightened that I can going to do something so drastic that moving house will no longer be an issue