Their customer service is horrible! They sold me a code for 12 months of xbox live and when I inputted the code it didn't work. I emailed them and they had me send a few screenshots of my account and a couple other things. I did this and they wanted me to send some more screen shots, so I did. Then they wanted me to contact Microsoft and this is where they really got ridiculous. Microsoft due to covid is extremely hard to get a hold of. The instructions they sent me to get a hold of microsoft were outdated and I was unable to get a hold of an actual person from microsoft. They stated that until I did there was nothing they could do for me. That's ridiculous, I literally spent hours between screenshots and trying to get into contact microsoft, doing Eneba's job. I bought a code, it didn't work, why should I have to jump through hoops for Eneba's mistake? They were never going to give me my money back and sold me a bum code! They're no better then thieves and I'll never do business with them again!
4 years ago
eneba-com has a
1.3
average rating
from
213
reviews