I bought a key for Dirt 3 but received a key for Dirt 3 Complete Edition. I submitted a ticket and was contacted by Amber Jade. The rep insisted that I had received the correct key. They never asked for proof, which I could have provided. I quickly became tired of their stupidity so I filed a dispute with PayPal which was decided in my favor within a few days. When it comes to sites like this, which are just middlemen, you're going to have problems, it's just part of buying from them. Having good customer service is paramount. This is easily the worst experience I've had with one of these sites. I won't buy here again and neither should you.