I loved the experience with Engage. I bought a pair of gloves and lace up converters. The order took only 5 days to arrive even though it was coming all the way from Australia to Europe. There was a little issue on one of the gloves, but that was absolutely NOT Engage's fault. They were super honest when I contacted them and quickly offered a replacement pair so I can definitely recommend the customer service. All in all I had a very good experience. As a customer, you'll be in good hands.