Adopting the Engagement Multiplier tool has supported our organisation to better understand the satisfaction and happiness levels of our team members; enabling leadership to identify specific areas for continuous improvement and inform our strategic people management and communication activity. The data identified facilitates formulation of OKR's and action planning; directly linking engagement to business planning and objectives. The reports and data are so easy to read and understand; and better still, the personal service and support provided by our account lead helps us interpret and identify trends and areas for development. Thank you!