Hi. I joined on a whim (my bad) a few days ago. The tool to upload resume's is really, really poor. Not even my name is imported correctly; 'Nene Lawani, MBA, PMP' come out as 'MBA Lawani Nene PMP'. I mean, that level of mess is not ok. Not when other sites are able to do this much. I find that I am not able to edit the resume. I do not know why, and it may be that I haven't clicked on the right tool. That said, figuring out what IS the right way to do things is not intuitive. It's not in the FAQ, and so far (24 hours) while I have received a response to my inquiry, I haven't gotten a resolution. Obviously without a resume I cannot get started. The plans and payment structure are not very clear to me. this one is 50:50; I did say I signed up on a whim, so possibly if I'd done more due diligence I would have found the information before I joined. In short, it's been less than a week, and I am not loving your service. P.S I am wondering why you need my email for this review. You sent me a request for feedback, and clicking the link in the email brought me here. I should not have to again provide you my email address. Another fail in my book.