EnjoyTravel was fine initially. I was able to book through them without any issues and got the car I needed. The issue came shortly after my trip came back and I found out that they decided to charge me the exact price that I had already paid at the car rental place. I have spent almost two months attempting to get my money back. Their customer service is terrible and has not responded to a single email. Every time I am able to communicate with somebody via the website, they offer a simple apology and state that they are still working on it. I started the process 1.5 months ago and am still waiting for any sort of resolution.