Anonymous
Terrible and sneaky In April, I enquired online about a car rental in Munich for next July. The car would have been from Enterprise Enjoy said that they could not send the voucher due to 'technical problems'. When I did get it, I noticed that instead of unlimited mileage, they only allowed 100km/day. I queried this immediately and told them that if they could not match other identical offers with unlimited, or, at least 3x, the mileage, I did not want to proceed with the booking They then cancelled my 'booking'. The next day, the debited my account €41 and refuse to give it back Then then sent an email that states ‘booking not yet confirmed. Please wait for your voucher’. I never received a voucher I contacted Enterprise who told me that they never received a booking on my behalf for Enjoy and received no money In addition, this all happened within 72 hours which should fall within the 'cooling-off' period for online purchases Their attitude has been 'Tough!' Please do not support businesses that operate in this manner. If one reads many of the reviews on various sites, this company is not consumer-friendly, to say the least
1 month ago
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Enjoy Travel has a 2.96 average rating from 28 reviews

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