My sister in law rented a vehicle. When she returned the vehicle her deposit did not cover everything so I paid the balance for her. I have never rented a vehicle and was assured by the worker my card would not be kept on file. So I paid the balance. Now 30 days later I am charged another $30. When I called to find out why I was told it was for tolls. I asked why I was charged because all I did was pay a balance that was left for a family member, I did not rent a vehicle, I did not give permission to have my card run for anything else, why was my card kept on file when I was assured by the staff it wouldn’t be. I was told I needed to contact the family member so they could get a working card. I don’t work for enterprise I shouldn’t have to be the one to contact anyone to make sure they get their money but I would gladly let them know and gave enterprise a working number for who rented the vehicle but I would like my money back, seeing as I am not the one who rented the vehicle, and I did not give permission to run this card for anything other than the balance that was left when the vehicle was returned. After arguing and giving a working number I was told I would have my money refunded in 24hrs. It’s been 24 hrs the money was not refunded and they probably did not reach out to the person who rented the vehicle. I was nice enough to pay the balance to make sure enterprise had got the money that was owed to them and 30 days later to be charged because the person who rented the vehicle doesn’t have the money to pay whatever else is owed should not be my problem, I am not the one who rented the vehicle nor do I have a contract with enterprise for ever renting a vehicle and I also have not signed anything stating or agreeing to let enterprise run my card for anything other than what I agreed to (the balance someone else had) 30 days ago. As far as I’m concerned this is theft from enterprise or one of their employees. When I asked for a print out or statement for why my card was ran I was told to contact the person who rented the vehicle. So ontop of stealing peoples money enterprise also wants civilians to do their job for them. I do not work for enterprise, I should not have to contact this person for a working card for them, they should have done that instead of running a card that was not supposed to have been kept on file, I shouldn’t have to contact the person to find out what these charges are for!! Enterprise ran my card and should be able to give me a statement as to why they have charged my card!! I will be contacting the BBB and an lawyer and making a complaint for theft with my local pd.