My first experience with Enterprise Rent-A-Car was at Sky Harbor (PHX) and it couldn't have been better. Renting a vehicle at Sky Harbor has been an unnecessary sh*tshow since the pandemic. The big two (Hertz-Thrifty-Dollar and Avis-Budget-Payless) consistently provide deplorable customer service. My renting experience with Enterprise was exceptional. Quick (10 mins.), clear (no pushy upsales) and correct (no creeping fees). Above all, the customer service experience was actually pleasant rather than frustrating, which is now the norm at Sky Harbor.
1 year ago
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