Enterprise Car Rental, corner of US41 and Estero Pkwy, Estero, FL. This has got to be the worst car rental office on the planet! I went there in person Tuesday to book a car in person for Thursday 4 PM at this location. After going through the entire booking procedure, I was given a Confirmation # and the assurance, that somebody will pick me up at my address, which the clerk looked up and said it was OK for distance. I was all set for Thursday. Or so I thought. Today, Thursday around 3 PM, I called, as directed, to ask for the pickup. The person on the phone turned out to be the manager and he couldn't even find my booking, neither by my last name nor by their own booking confirmation number. And he also denied the pickup as "to far" - and, he added casually, we have no vehicles available anyway. You do what you will, but I will never even consider this crappy car rental company again!