Firstly, they sent the wrong car; they didn't provide relevant paperwork or advise when and how to hand this over. They offered a 33% discount on future rentals because of the calamity this caused, which I tried to claim this week, but guess what? They did not honour this or return my calls. I called Mansfield and Chipping Sodbury branches several times. I have cancelled my future bookings and advised my commercial business not to use enterprise again, bandits. Complete an online form via their website to complain. No response.
1 year ago
Enterprise Rent-A-Car has a
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