Rented a car from Mount Prospect, IL, and everything was fine when I returned after 5 days. Two weeks later, I looked at my credit card, and Enterprise charged me $50 (my deposit wasn't returned) because they smelled smoke in the car. I explained to the manager that I DIDN'T smoke, but he wouldn' hear it. Wouldn't listen to me, or take away the charge. I will NEVER use them again, and I will be disputing it with the credit card company.
3 weeks ago
Enterprise Rent-A-Car has a
2.7
average rating
from
277
reviews
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