Just had the worst customer service experience of my life at Enterprise in Santa Cruz and then with multiple service agents on the phone. I have been renting exclusively from Enterprise for more than a decade, went to pick up my confirmed reservation this afternoon and was told I was on a "do not rent" list. So they didn't rent me the car, said they didn't know why I was on such a "list" and 4 different agents on the phone couldn't tell me either. Insane. Well, doesn't matter to me now, because I will never rent from this ridiculous company again!
1 year ago
Enterprise Rent-A-Car has a
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